Please include your order number and the email address used during checkout when contacting us. Providing these details helps our team locate and review your purchase more efficiently.

If your item arrives damaged, defective, incomplete, incorrect, or materially different from the product description, please contact us promptly.

Because leejcyt™ creates decorative sculptures, illuminated accents, artistic figurines, and seasonal home décor pieces, materials, finishes, lighting components, and packaging protection may vary depending on each product.

Please include:

• Your order number.
• A clear description of the issue.
• Relevant photos or videos.
• Photos of packaging when necessary.

Please contact our customer-support team before shipping any merchandise back to us.

Do not automatically send returns to our registered business address. Once your return request has been reviewed and approved, our support team will provide the appropriate return instructions.

We aim to respond to customer inquiries within 24 hours. Requests requiring additional review with a shipping carrier, payment provider, fulfillment partner, or another service provider may require additional processing time.

Whether you have questions about our illuminated sculptures, decorative figurines, modern home accents, or seasonal décor, our team is happy to provide assistance.

Before purchasing, you may contact us regarding:

• Product size and dimensions.
• Materials and finishing details.
• Lighting functions and usage information.
• Product availability and estimated delivery.

We want every leejcyt™ piece to fit naturally into your space and become a meaningful part of your home décor.

If you have questions about payment methods, checkout issues, shipping updates, or tracking information, please contact our support team.

For faster assistance, please provide:

• Order number.
• Email address used during checkout.
• A description of your request.

Our team will review your request and provide the appropriate assistance as soon as possible.

At leejcyt™, we believe customer service is an important part of the product experience. From your first question before purchase to after-sales support, our team is committed to providing helpful and professional assistance.